Subject to product availability provisions, and except in exceptional circumstances, we will endeavor to deliver to you the product (s) listed on the Shipping Confirmation by the deadline indicated on the same Shipping Confirmation or, if no date is indicated, within the indicative time given when choosing the delivery method, and, in any case, within a maximum period of 30 days from the date of confirmation of the order. Delays may nevertheless occur in the event of unforeseen circumstances or for reasons related to the place of delivery.

If we are unable to meet the delivery date for any reason, we will notify you and offer you the chance to continue the purchase process with a new delivery date. Please note that there are no home deliveries on Saturdays, Sundays, or the holidays. For these Conditions, the "delivery" will be deemed to have been made, or the order will be deemed to have been "delivered", at the time that you or a third party designated by you will be in physical possession of the goods, which will be complete by signing the acknowledgment of receipt of the order to the delivery address that you have indicated.

Customs Taxes

By placing an order on the online store www.DILEKYAMAKOGLU.com, the customer is aware that any charges due to the customs services of the country of importation are likely to be applied to her order, according to the international legislation applicable.

However, customs fees are still quite rare on orders placed from our shop.