Once your order has been placed, you will receive a confirmation e-mail, after which you will receive a second e-mail to inform you that your package has left our warehouse for delivery. In this e-mail, you will have the expected delivery date, as well as the tracking number of your package. All our deliveries are done with the UPS transportation service, their delivery times are estimated between 24 and 48 hours working days.

In case you do not receive an e-mail with your tracking number or if you do not receive your package within 72 hours working days, please contact customer service via the WhatsApp line at +90 553 919 04 56, DY team will take the necessary steps to assist and help you.